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I have been in this business since 1969. The service industry is very competitive and ever changing. I have worked for the major delivery companies in Cincinnati and found one thing that is consistent--there is not much difference in any of these companies. The only big difference is the people who work for them. I have always thought that service is the number one priority, not price. Although, good service and cheap pricing does not go hand in hand, I have always thought that if you give customers the best possible service that a good rate is always acceptable. My thinking in this business is to be very personable and dedicated to my customers who are, in turn, loyal to my company. Loyalty in this business is based on pricing and should be on the service as well. To develop a good business relationship you need two things: Honesty & Trust which is the basis for any good relationship. I hope my dedication and experience can be of service to your company.
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About our Drivers...
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All of our Drivers are Owner Operators. This means they pay all their expenses and basically own their own business. They are not in any way employed by the company and are paid a commission on all runs that they deliver. The drivers also make their money by having more than one run in their vehicle at a time. We try hard to contract Owner Operators who have experience in this business, which helps the customer and our business. We are determined to treat our Owner Operators extremely well because our paychecks depend on them as much as it does you, our customer. The company does not tolerate or accept Owner Operators who are not professional, courteous and who are not in uniform. In short, Owner Operators are the most important part of this type of business and I will always stand behind my drivers.
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I am who you'll be looking for when you set up an appointment with us. I can't wait to meet with you!! Thank You & God Bless, Jim Clines Owner
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We are proud to say that we have been a member of the Northern Kentucky Chamber of Commerce & the Better Business Bureau since 2006!
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